"We used Prime Satellite Broadband on a site where the customer required a fast broadband speed and it has worked excellently since. The Company where very helpful as we had not used satellite broadband before and the engineer who attended site to install on their behalf was also excellent. We are more than happy with the service and ongoing help as and when needed."
"Prime Satellite Broadband has been our preferred and only supplier of Avanti satellite broadband internet terminals for more than three years and I am writing to tell you how pleased we have been with your company’s services.
We now have eight Avanti satellite broadband internet terminals from Prime Satellite Broadband deployed across Scotland. The terminals are giving excellent service and have proved to be capable of withstanding the vagaries of the Scottish climate, where temperatures can range from -20C in winter to 30C in summer and wind speeds can reach over 100mph.
Prime’s flexible service packages give us the versatility we are looking for and your customer sensitive approach to fair usage policies stands in stark contrast to the draconian methods employed by other providers.
We have been grateful for your technical guidance and your wide knowledge of the satellite industry and your customer service ranks you in the top echelon; things have rarely gone wrong however when they have you have responded promptly.
I look forward to continuing our relationship with Prime Satellite Broadband."
"Prime Satellite dug us out of a bad hole when our previous satellite broadband provider failed woefully to provide a satisfactory service. Despite the fact we frequently bombard Tareq and his team with stupid questions, they are always patient and helpful when it comes to dealing with our queries. And following the recent shift to the Avanti satellite, for a business located in remote rural area, we are pleased to say we now have the fastest broadband in our area. Would definitely recommend this company and we'd definitely use them again in similar circumstances."
"LJHS TV installed a system from Prime Satellite Broadband to produce live programmes from our OB trailer. We found the system easy to use, very reliable and also allowing us to be more professional. The service we have received both within the installation and the day-to-day running of the system has been excellent. Having had no previous experience of satellite systems we would heartily recommend Prime Satellite Broadband."
"Prime Satellite Broadband supplied the satellite dish for the James Brindley School Media Bus. They have been helpful, professional and timely in supporting the school using this new piece of technology. I would recommend Prime Satellite Broadband to anyone interested in establishing a mobile satellite based internet connection"
" I have been using Prime Satellite for some time now & have been delighted by the service & value that I have received. From the first time I made an enquiry the service I received was excellent & the support through the installation to routine issues was first class. Tareq & his team do an excellent job & no request seems to be a problem to them."
"We have used Prime Satellite Broadband for our supply of satellite services to our customers across the UK.
They are always on hand for technical assistance and are always happy to help.
We will continue to use their services as they are a pleasure to deal with."
"we contacted Prime Satellite Broadband as we could only get a very poor dial up service in our area, Tareq came and carried out a site survey. He told us that we could have satellite and it was duly installed at our office and home. We are in a valley situation surrounded by woods but the service works brilliantly. I would have no hesitation in recommending Prime Satellite Broadband. The price also was very competitive compared to another company we had approached. We have been more than pleased with the service we have received from them."
"We live in a very rural, mountainous area. Prime Satellite have always given me 5* service at an incomparable price. Any minor problem that has arisen has always been dealt with quickly and to my complete satisfaction. I can't recommend them highly enough for speed of response, friendly service and efficient administration."
"We would be absolutely lost without the service provided by Prime Satellite Broadband. We needed internet connection to be able to operate our business, from time to time, in France. Our situation was desperate as unfortunately our location is one of the few areas in France where ADSL is not available. Having contacted Mr. Tareq Khamis as to implementation and process, we were impressed with his detailed explanation and patience. Now we have a satellite dish which functions perfectly and which is far more reliable than a French landline for connectivity purposes. We would not hesitate to recommend Prime Satellite broadband to anyone in similar circumstances to those of our own."
“We have used Prime Satelitte Broadband for 5 years now and have always found the service to be of an incredibly high quality and of a calibre unmatched. Situated in an area where we are unable to obtain broadband via conventional means, we have found Prime Satellite Broadband to be a crucial part of our business and with fast speeds and an unfaultable connection, it’s easy to see why. The Support offered is professional and helpful, ensuring consistency and should a rare problem arise, it is swiftly and easily dealt with.”
"We at Breckenhill are unable to get a viable broadband service because of the distance from the exchange. This has seriosuly hampered our ability to take control of our marketing vai websites and facebook.
We first acquired a satellite broad band service with other suppliers but they restricted our usage and throttled us back when we hit data limits. Prime Satcom have taken over and provide a first-class service, allowing us to use data when we need it. Obviously we have to pay for excess usage but the needs of the business are more important"
"Having dealt with 2 other satellite broadband companies I have no reservations in recommending Prime Satellite Broadband. Tareq was consistently helpful in getting our system up and running and it very reassuring to know that his expertise in always available if we ever need it. 5 star service."
“DMMP limited is located in a rural situation where the ADSL service is poor. We contacted Prime Satcom for an alternative solution. We are extremely pleased with the performance of the Satellite connection and the support from Prime Satcom.”
"Gloucestershire Fire and Rescue Service installed a system from Prime Satellite Broadband onto our Incident Command Unit in 2005. Since then the system has been deployed at numerous large incidents, most notably the Gloucestershire Floods of 2007 where it was in operation 24/7 throughout. It has been used at national Fire Service exercises including Exercise Orpheus in 2008 and Exercise Senator in 2009. During 2009 the vehicle was one of three made available as interim Enhanced Command Support (ECS) vehicles, to support the ECS program nationally.
The satellite connectivity gives us access to email, Internet, voice over IP telephony, remote access, fax and video when relevant. During the five years it has been installed, the system has not suffered a hardware fault or failed to connect. I would recommend Prime Satellite Broadband as a supplier, and the equipment they provide."